Maintaining Your Ideal Warranty: Your Role
The first step for any Ideal boiler owner, especially with a Logic Max, is understanding your warranty terms. These depend on the model and how it was installed. The key takeaway for all Ideal warranties, however, is the service record. Without an annual service performed by a Gas Safe registered engineer, your warranty claim is likely to be rejected. This is not our rule; it's the manufacturer's. It's vital to retain all service documentation, either physically or digitally. This documentation is your proof that the boiler has been maintained according to the manufacturer's guidelines, which is a condition of the warranty.
- Check your specific Ideal warranty terms.
- Ensure annual servicing by a Gas Safe engineer.
- Keep all service records as proof.
- Understand that missing records voids claims.

