Decision: Identifying the Best Permanent Fix
The immediate fix is thawing the pipe, which we can guide you through over the phone or do on-site. However, to prevent it happening again next winter, we need to diagnose why it froze in the first place. Common causes include the pipe being too small (21.5mm instead of 32mm for external runs), insufficient fall allowing water to pool, lack of insulation, or the termination point freezing over. Our initial assessment focuses on identifying the specific weakness in your installation, which then dictates the most appropriate and durable solution.
- External pipe diameter assessment
- Horizontal run fall analysis
- Insulation integrity check
- Condensate termination point inspection

