First, Isolate and Confirm the Leak Source
Before any detailed investigation, we ensure the boiler is safely isolated from power and water if you haven't already. Our immediate focus is confirming the presence and location of the leak and differentiating the type of water. Is it condensate, system water, or mains water? This initial assessment is crucial because the water's nature immediately narrows down potential causes. For instance, a small puddle of condensate is usually a simple fix, whereas system water suggests a more significant issue within the sealed heating circuit.
- Verify boiler isolation.
- Observe exact leak point.
- Identify water type: condensate, system, or mains.

